Sales and customer service

  To abide the assay of your Key Assignment, go on a arcade trip, and account or beam a agent from your called abundance for your brand, or allege with a bell-ringer or sales adumbrative of a account that you may need. There are 2 genitalia to this exercise, as follows: The salesperson’s attitude Product promises Part 1: The Salesperson’s Attitude (400–600 words) Answer the afterward questions, and abridge what took place, behaviors that you observed, and alternative advice that you gathered—without cartoon any abstracts or authoritative inferences: Did the agent accomplish a sales pitch? If so, what were some of the key highlights of it? Describe the accepted attitude of the salesperson. (Was he or she pushy, aggressive, assertive, happy, engaging, talkative, etc.?) Reflect on your acknowledgment as the consumer.  How did the agent get your attention? How did you acknowledge to the antecedent greeting by the salesperson, and why? Articulate how the advice applies to the acreage of chump behavior, sales, and advertising. Part 2: The Artefact Angle and Promise (400–600 words) Answer the afterward questions, and abridge what took place, behaviors that you observed, and alternative advice that you gathered—without cartoon any abstracts or authoritative inferences: What artefact or account did you ask about? What promises did the agent accomplish about the artefact or service? What was the artefact guarantee? What is the company’s attitude on artefact returns? What is the breadth of time the aggregation will acquire a alternate product? What is the barter for the alternate artefact (i.e., refund, abundance credit, etc.)? Do you accede with the artefact agreement and acknowledgment policy? Why or why not? Are you accommodating to accident affairs the artefact based on the artefact agreement and acknowledgment policy? Why or why not? Articulate how the advice applies to the acreage of chump behavior, sales, and advertising.

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