Infosys Case Study
Oracle Customer Case Study Infosys Goes to University to Body Business Common “The affection of the courses is actual acceptable and the abstracts are acutely able-bodied designed. We accept additionally had acutely able acknowledgment from Infosys agents who accept completed courses at Oracle University. ” – Dr Subhash Chandra Rastogi, Head, Enterprise Solutions Academy, Infosys Technologies Ltd Infosys Technologies Ltd (NASDAQ: INFY) defines, designs, and delivers IT-enabled business solutions.
These solutions focus on accouterment audience with cardinal adverse and operational superiority. Infosys creates these solutions by leveraging its area and business ability to action a complete ambit of services. For the budgetary year catastrophe March 31, 2007, Infosys recorded revenues of added than US$3 billion with net assets of over US$850 million. Infosys is a NASDAQ 100 company. Infosys uses a all-around accord with Oracle to bear Oracle-based systems and casework to audience worldwide.
These accredit businesses to body a added adjustable architectonics to abutment faster deployment of new applications, accomplish a circumscribed appearance of their all-around accumulation chain, abate costs by leveraging all-around sourcing, or administer predictive capabilities to accomplishment arising opportunities or avoid looming obstacles. To abutment Infosys’ cachet as a All-around SI Partner—recognized at the Common Certified Advantage Accomplice level—Oracle has provided all-encompassing training abutment through its Oracle University educational resource.
More than 3,000 Infosys advisers globally accept benefited through Oracle University-based knowledge, enabling them to bear Oracle articles and casework to a aerial akin of expertise. Oracle University courses about run amid bristles and 15 days, depending on the complication of the artefact and associated business action changes. “The affection of the courses is actual acceptable and the abstracts are acutely able-bodied designed,” said Dr Subhash Chandra Rastogi, arch of the Enterprise Solutions Academy at Infosys. We accept additionally had acutely able acknowledgment from Infosys agents who accept completed courses at Oracle University. ” Copyright © 2008, Oracle. All rights reserved. Oracle is a registered brand of Oracle Corporation and/or its affiliates. Alternative names may be trademarks of their corresponding owners. Published February 2008 Infosys Technologies Ltd Bangalore, India www. infosys. com Industry: Professional Casework Anniversary Revenue: US$3. 09 billion Employees: 80,500 Oracle Articles & Services: Oracle University Key Benefits:
Ensured added than 100 agents are certified in Oracle E-Business Suite, condoning them to bear the band-aid to barter common Provided acknowledgment into the beta adaptation of Oracle E-Business Apartment Enabled agents about the apple to undertake training in their own time via online courses Enabled added than 3,000 advisers to booty assorted Oracle University acquirements programs through a ambit of commitment modes Oracle Customer Case Study Upskilling Delivers Results Infosys is one of the world’s best rapidly growing consulting and admonition technology casework companies. In 2007, the company’s revenues beyond US$3 billion.
Key to the company’s success is its low-risk, high-quality All-around Commitment Model, whereby assignment is burst up into analytic apparatus to be completed in the best able location. With agents numbers ascent sharply, in 2003 Infosys created an Enterprise Solutions Academy (ES Academy) aural the aggregation to administer the educational requirements of anybody from new recruits to 20-year veterans. The ES Academy currently has to account an anniversary assimilation that accomplished 1,740 engineers and MBA graduates in 2006. “This is a actual altered abstraction for a systems integrator, but we had to ensure our agents could get the ability nd acceptance bare to account our audience to the actual accomplished level,” said Dr Rastogi. While the ES Academy itself provides an all-encompassing portfolio of training and acceptance courses, the academy has partnered with Oracle University to accommodate its consultants with training in Oracle products. “Oracle is consistently growing its portfolio of solutions, advance absolute products, and accepting new artefact companies,” said Dr Rastogi. “Oracle University provides expert, all-embracing training beyond the Oracle apartment of articles and services. There is no point in us aggravating to alike this accomplishment or advance in article we don’t charge to,” he added. Participating in the Oracle University affairs brings allowances to Infosys alternative than a added accomplished workforce. As a cardinal accomplice to Oracle, Infosys can additionally accord ability to the development of new Oracle articles and services. “We did accord to the beta acceptance of Oracle E-Business Suite, with added than 150 Infosys consultants accouterment ascribe to Oracle University as to area the artefact could be improved,” said Dr Rastogi. We now accept added than 100 bodies certified in Oracle E-Business Suite—more than anyone abroad in the world— and they abide to accommodate lots of ascribe to Oracle as able-bodied as blockage acquainted of new developments. ” Copyright © 2008, Oracle. All rights reserved. Oracle is a registered brand of Oracle Corporation and/or its affiliates. Alternative names may be trademarks of their corresponding owners. Published February 2008 Oracle Customer Case Study Oracle University Reviews Infosys Class It generally becomes applicable for the ES Academy to bear Oracle courses internally based on the akin of demand, or for some basal products.
For example, 85% of consultants that specialize in almost ‘vanilla’ articles such as Oracle9i Database are accomplished in-house, with the actual 15% adventure courses at Oracle University. “To ensure quality, we affianced Oracle University to analysis our class content, materials, and questions for advance attendees,” said Dr Rastogi. “They accord us complete admonition that ensures we bear the best accessible centralized courses. ” These courses do not awning newer products, or articles taken on through accretion of companies such as Hyperion or Demantra.
About 95% of consultants that specialize in these new areas booty the accordant courses from Oracle University. Overcoming the Tyranny of Distance Infosys’ beginning advance aural India and common has created a geographically broadcast alignment that makes carrying contiguous training, a sometimes cher exercise. “This has airish a botheration for us because bodies in India are not acclimated to alternatives such as e-learning,” said Dr Rastogi. “People adopt to appear to a classroom. “In addition, the firewall we administer beyond our systems prevents Infosys advisers from examination alive audio and video. To actualize added adaptability for agents to admission the online courses accessible through Oracle University, Infosys is establishing e-libraries in offices in Pune, Mangalore, and Hyderabad. These currently accommodate 20 PCs area agents can admission alive audio and video. This cardinal is accepted to abound to 100–150 by backward 2008 beyond assorted locations in India. Advisers alive in Europe and the U. S. are already benefiting from alive audio and video. The availability of online courses through Oracle University agency agents will be able to undertake training after abolition their applicant work.
The allowances of e-learning administer to agents alfresco India as well. “Our acceptance affairs applies to advisers behindhand of Copyright © 2008, Oracle. All rights reserved. Oracle is a registered brand of Oracle Corporation and/or its affiliates. Alternative names may be trademarks of their corresponding owners. Published February 2008 Oracle Customer Case Study country,” said Dr Rastogi. “We accept 25 to 30 agents who specialize in Oracle E-Business Apartment who assignment in Europe or the U. S. ” Helping Aggressive Advisers to Get Ahead A acceptance from Oracle University can accommodate aggressive advisers with an bend in the aggressive Infosys culture. Because it’s an alien certification, it provides acceptable branding for an employee,” said Dr Rastogi. “They become of greater amount to Infosys and to our customers. ” Infosys Technologies Ltd (NASDAQ: INFY) defines, designs, and delivers ITenabled business solutions. For the budgetary year concluded March 31, 2007, Infosys recorded revenues of added than US$3 billion with net assets of over US$850 million. Copyright © 2008, Oracle. All rights reserved. Oracle is a registered brand of Oracle Corporation and/or its affiliates. Alternative names may be trademarks of their corresponding owners. Published February 2008
Order a unique copy of this paper