Conflict And Collaboration

At times the needs of our families battle with our appointment responsibilities. Could this possibly be the basal affair here?

  1. Explain the battle resolution abilities displayed by the baton in the scenario. On a calibration of 1-10, how would you amount those of the leader.
  2. How ability beforehand accord accept been beneficial?
  3. Some organizations advance non Registered Nurses in the Case Manager role. What added skills, ability and attributes would the BSN-prepared Registered Assistant accompany to case administration in this scenario?



Two nurses are sitting in the appointment room. One is a home affliction baton dressed in business attire, and the alternative is a agents assistant dressed in sweater and slacks, the accouterments adapted for a home bloom nurse.


Staff Nurse: Thank you for accordant to allocution to me about the altercation we had the alternative day about allotment accommodating load. As I started to say in the meeting, but got interrupted, is that I absolutely don’t like the new plan that we have. I admired the old one better. I don’t accept why we charge to change.

Leader: You did get to accurate one affair about visiting patients in Iron Ridge and that is the community’s aerial abomination rate. We all admit this issue, and I do understand. But the new accommodating appointment arrangement is meant to bout you with patients who will best account from your specialty, and not area you alive geographically. There are abounding patients in Iron Ridge who accept diabetes that charge your expertise.

Staff Nurse: Well… I absolutely do adulation my patients and I don’t authority it adjoin them that they alive in a bad allotment of town. But frankly, I’m afraid! Every night back I watch the news, there is somebody that’s been complex in a cutting or a carjacking. I talked to my bedmate about it and he said that if you assert I go over there, he wants me to quit. It’s not safe!

Leader: [audible pause] I accept an abstraction I would like to analyze with you. What if we beatific an escort to accompany you on your visits? Would this advice you feel safer in that neighborhood?

Staff nurse: Sure, it would, but do you anticipate that’s realistic? The aftermost I heard, we didn’t accept any money to accord us nurses raises and bonuses. I mean, do we alike accept the account for article like security?

Leader: It’s astute as continued as I can absolve the assurance of our nurses. Let’s say the amount is not a barrier to this scheme. What do you think?

Staff Nurse: [hesitation] Please let me anticipate about it. I charge to allocution to my husband, too. I can’t adjudge appropriate now, but you’ve accustomed me article to consider.

End Transcript

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