Company Introduction

Founded in 1991, eServglobal (eSG) is a accessible aggregation listed both in Australian Stock Exchange (ESV) and the London Stock Exchange. eServglobal is a built-in Australian aggregation based in Australia with added than 600 advisers operating from 15 countries worldwide. The solutions are deployed in over 80 carriers beyond 50 countries, confined 400 actor subscribers. The audience transact over 2. 4 billion affairs per day appliance eServeglobal’s solutions. The acquirement for budgetary year 2009 stands at A$147. 2 million?.eServGlobal develops and accouterments solutions for adaptable payment, allied charging and rating, arrangement casework and messaging products, for telecom account providers, beyond all bequest and abutting bearing telecom networks. Indeed the aggregation has the better bases payments and aggregation charging. Internet, Mobile, anchored and multi-play advice providers are the capital audience of eServeGlobal appliance its capabilities to access efficiency, chump adventures and appropriately revenues. Arena Analysis eServGlobal specialises in bristles artefact groups that is Charging, Payment, Retention, Messaging and Arrangement as apparent below. Some of the amount artefact groups are as follows. HomeSend is a all-around account that offers money, Roaming Recharge and air time beyond bound transfers. Pay adaptable is a adaptable acquittal solution, m-commerce and money alteration from one associate area to another. PromoMax is a carrier for telecom operators to enables them to accomplish personalised, appropriate and adapted promotions and programs to advance loyalty. FlexiContent is an appliance ambiance that allows telephony operators to action chump agreeable that is avant-garde and that allows two way messaging. The Amount added Casework belvedere provides brand messaging and amount added appearance for mobinil’s environment. The MSP provides an accessible accepted messaging account platform. Mailis allows operators to action articulation mail, video mail and unified mail to their customers. UIP which is accordant with Abutting Bearing networks and bequest provides a scalable and multi-lingual IVR adequacy (eServGlobal, 2010). The 5 articles groups beneath accommodate solutions to the 4 key industries. In this angle we are alone absorption on the bazaar for Charging and Acquittal (B/OSS) which is primarily served by ChargingMax. Strategy Groups are authentic as vendors that accept the adeptness to serve operators of altered admeasurement on a all-around scale. eServGlobal has the better allied charging and payments installed bases in the world. ChargingMax uses the USP (Universal Account Platform) to accommodate absolute time capabilities for charging. This is composes of two sections, that is UAS and the Universal Billing Engine. The UAS (Charging ascendancy Services) offers offline and online Mobile, Anchored and Data charging, Vas account library and Handset Self Care. The Universal Billing Engine offers rating, promotions, charging and agenda administration for operators. This offerings are classified into prepaid and aggregation products. This artefact band has had abundant artefact developments including IMS Stream – DCA and DCD, CMX 4. 2- Social Profile Manager, CMX 3. 1- Periodic Charging, CMX 4. 1 Universal Reporting, CMX 4. 0-Customer Care aperture and CMX- Universal VoMS. ChargingMax has alone won one capital chump aftermost year Antel but it absent abounding of Orange’s arising countries operation activities. The Aggregation intends to action added packaged solutions, aggregation and new artefact development- Sponsorship Engine as a action to face the approaching of this artefact line. Below is a graphical representation of the date in the acceptance amphitheater anniversary of the ChargingMax solutions occupies in the Technology acceptance amphitheater (eServGlobal, 2010). Source: (eServGlobal, 2010). eSG Artefact Groups The trend for adaptable cable amount is still added rapidly in Asia Pacific and Latin American. As apparent by the amount below, Brazil has 28 actor subscribers while Colombia 7 million, in Asia Pacific the cardinal of subscribers is essentially aerial for instance China has a 88. 1 actor and Philippines 13. 7 actor subscribers. This is a bright adumbration that some markets are accretion added than others as able-bodied as there is still bazaar opportunities that charge to be exploited eServGlobal. Top 20 net adaptable additions in year 2008 Competitive Radar Screen of Charging & Billing band-aid eSG Fact Sheet eSG chump abject The blueprint beneath shows the anticipation for the Telecom Operations Administration Systems (OSS) in agreement of their acquirement apple wide. These business abutment systems, platforms for account commitment and systems for operations abutment will acquaintance advance at a amount of 4% circuitous annually till 2013. This advance will be fastest in Asia Pacific, Africa and Middle East. The OSS markets for Asia Pacific and Middle East and Africa in 2013 are estimated at 19 billion and 8 billion dollars respectively. This exponential advance for the OSS is indicator of acceptable bazaar for eServGlobal in the abreast future. In agreement of Advance Asia Pacific and Middle East and Africa will accept absolute ante of advance to 2013, these two markets are a abundant abeyant for the OSS artefact and account offerings. In animosity of aerial advance in Asia Pacific and Middle East and Africa, the after arena will acquaintance a college amount of advance than the above region.

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